Hospitality Short Courses

Floor service protocols, customer relations, order handling, and basic mixology for restaurant and bar roles.

Front desk operations, reservation management systems, guest check-ins, and professional telephone etiquette.

Accommodation cleaning standards, room inspections, sanitation practices, and linen management.

Practical usage of Excel and Word tailored for entry-level bookkeeping and spreadsheet setup.

Certified modules focused on foundational bookkeeping principles and basic accounting setup.

Hands-on training in Sage Pastel Partner, covering general ledger processing and customer accounts.

Inbound and outbound communication skills, customer query handling, and CRM data entry.

Point-of-sale system operations, till reconciliation, cash handling procedures, and customer service.